The check-in is scheduled for 15 minutes. Your client is struggling with a habit they’ve committed to multiple times. You can feel the clock ticking as you try to help them find the drive to stay on track. In health coaching, many practitioners rely on...
When a patient has already decided to change, Motivational Interviewing’s evocative structure can slow their momentum. Here is what the evidence shows about a different approach.
You explain the plan clearly. The person across from you agrees. They leave seemingly committed, and yet, the follow-through never happens. For many healthcare and performance professionals, this is a recurring frustration. We often attribute the problem to the...
Most specialty practices lose patients not from lack of leads, but from what happens in the conversation after the lead arrives. Here’s what the research shows.